Salad is committed to providing the convenience of online shopping. You only need to select the products you like and enter the delivery address, and we will arrange the delivery service for you.
The Salad online store provides global shipping services, making it convenient for you to shop for your own use or to give gifts to relatives and friends overseas.
The delivery on this website uses local express services (SF Express customers can choose: 1. Delivery to Hong Kong residential/industrial and commercial addresses 2. Pick up at SF stations/SF centers/smart cabinets in various districts 3. 7-11/OK convenience stores Self-pickup)
With a single purchase of HK$600 or above at Salad, you can enjoy free local delivery service. If a single purchase is less than HK$600, a shipping fee of HK$40 will be charged. *Except China, Macau, Taiwan and other overseas regions .
Shipping charges will be calculated when settling the order. Regardless of the quantity and weight of the purchased products, each order will be charged flatly based on the destination. All prices are in Hong Kong dollars and will be sent by express delivery to the delivery address requested by the customer. Please make sure the recipient can sign for the package during checkout. Salad is not responsible for any losses caused by recipients other than the buyer signing for the goods.

delivery notice
The order will be shipped within 2-7 working days after payment is confirmed. When the order begins to be shipped, the system will send a "delivery notification" to you by email. The email will detail the delivery content, order tracking number and courier company's web link for your online inquiry service.
shipping time
Our freight company will try its best to provide fast and efficient delivery services; however, delivery time will be affected by individual regional import laws, delivery methods, shipping arrangements, weather and local holidays or festivals (for example: Christmas, Chinese New Year, Easter) and other factors. Salad is not binding on the delivery time of the postal company and will not assume any legal responsibility for the delivery process of the postal company and its standard terms and conditions for shipments.

Customs and taxes
If the goods are shipped to a place outside Hong Kong, China, you will be regarded as an importer there. You may need to pay surcharges, various taxes, or register the relevant goods with the destination or apply for an import license. These fees and documents Claims are subject to the laws of the shipping destination. Salad Online Store cannot control or predict the amount of such charges, and Salad Online Store will not bear any legal responsibility for such payments or file claim procedures. Since each country has different tax systems, goods must be declared at the full price during customs declaration. If customers have any questions about the import duties and laws of their country, please contact the local customs. If you click "Continue" to complete the ordering process, you agree to be responsible for any surcharges, taxes or import document claims for shipping the ordered goods. If the final product is returned due to your failure to fulfill the responsibilities stated in this statement, Salad Online Store will charge 50% of the total value of the product to make up for the loss of shipping and administrative costs.
Plastic bag tax
In compliance with the revised Product Environmental Responsibility Ordinance, Salad will charge for the shopping bags provided starting from April 1, 2015. If customers require shopping bags, Salad will charge a fee of HK$2.5 per item (HK$1 plastic bag tax + HK$1.5 payment platform fee, totaling HK$2.5). In order to protect the environment, customers can only purchase a maximum of the same number of shopping bags as the items purchased in a single order. If the purchase exceeds the limit, we will arrange a refund for the excess shopping bags at our own discretion.