2016-11-01

DELIVERY INFORMATION

bauhaus is dedicated to offer convenient online shopping experience to customers. Simply select products and provide delivery address, and we will take care of the rest.

bauhaus eShop provides global delivery services; enjoy hassle-free online shopping for your own wardrobe or gifts for families and friends overseas.

Delivery costs are calculated upon checkout based on a flat rate per order regardless of the quantity or weight of purchased items. All orders will be settled in Hong Kong Dollar and US Dollar. All deliveries will be carried through express; if the delivery address is in industrial and commercial areas, the delivery will usually be faster.

Destination

Charge (HKD)

Estimated Delivery Time (Working Day)

Hong Kong

$30

2 - 8

Macau

$60

3 - 8

China

$110

3 - 10

Taiwan

$110

3 - 10

Others

$290

7 - 15

Please remark on the date of delivery upon checkout and ensure the recipient can sign off the delivery. bauhaus will not be responsible for any losses after the recipient signs off the delivery.

*Superdry products will only be shipped to Hong Kong and Macau.

Delivery Notification

Once your order is handed over to the carrier for delivery, you will receive an email of dispatch within 2 to 8 days after you place an order. To ensure easy tracking, the email will include details of the delivered items, order number and website of the delivery company.

Delivery Time

The carrier that we recommend strives to provide quick and efficient delivery services to customers but delivery time may vary due to customs issues of different countries, delivering method selected, logistic arrangements, weather and seasonal holiday (i.e. Christmas, Chinese New Year and Easter). bauhaus has no control over the delivery time of the carrier and will not be legally responsible for any situation arise from the delivery process or standard of delivery.

As custom examinations take longer in some countries (including but not limited to England, France, Germany, Span and Russia), the delivery time of some orders may take 4 to 6 weeks. If you encounter such cases, please contact us and we will track the corresponding order for you.

Customs and Taxes

When delivery is requested outside of Hong Kong, you are considered an importer and must comply with all the laws and requirements of the country in which you are delivering the items. Your orders may be subject to import duties and/or taxes and any additional charges for custom clearance. bauhaus has no control over these charges and does not assume responsibility for the duties and/or taxes arise from the ordered products. Custom policies vary widely from country to country; contact your local customs office for further information.

Pressing “continue” to complete ordering procedures implies your acceptance of the responsibility for the import duties and/or tax, additional charge and Import Trade Declaration for custom clearance. If you have not been able to complete the aforesaid statement, the products will be returned to bauhaus and you will be charged 50% of the total purchase amount as a compensation of delivery charge prepaid by bauhaus.

Plastic Shopping Bag Charging

Under the Product Eco-responsibility Ordinance, Plastic Shopping Bag Charging will commence on 1 April 2015. If customers request for shopping bags, bauhaus eShop will provide each shopping bag at a charge of HK$2.5 (HK $ 1 plastic shopping bag charging + HK $ 1.5 payment gateway fee, total amount HK $ 2.5).