Privacy Policy

Personal Data (Privacy) Policy Statement ("Statement")

1. Collection policy and purpose We (Salad) promise to fully comply with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong. To achieve this, we ensure that our employees meet the most stringent security and confidentiality standards. Please read this statement carefully to understand our policies and practices when processing the personal information you provide to us at Salad (the "Website"). If you use this website, you agree to our collection, use and disclosure of your personal information in accordance with the statement. Please note that the provisions contained in this statement may be updated, revised, changed and modified from time to time as we deem necessary. Your continued use of this website after revisions are made will be deemed to be acceptance of the revised statement. It is your responsibility to review the Statement regularly for any changes. The statement is available in Chinese and English versions. If there is any discrepancy or inconsistency between the Chinese and English versions of the statement, the English version shall prevail.

2. Purpose of collecting personal information During the use of this website, you may disclose or be asked to provide personal information. In order for you to benefit from and enjoy the various services, information and promotional materials we provide, we need to collect certain personal details from you. Although you are under no obligation to provide the data and information requested by this website, if you fail to provide the required information, we will not be able to provide you with services, information and promotional materials. The information and data we collect on this website will be used for (including but not limited to) the following purposes:

1. Provide you with our various services, online shopping, marketing materials, project information and promotional messages (such as Salad’s promotional emails);

2. Handle and follow up on service requests, inquiries and complaints;

3. Contact you regarding administrative notices and communications related to your use of this website and/or the services we provide;

4. Assist our future marketing development and/or hold joint promotional activities with third parties;

5. Verify your identity;

6. Obtain relevant website user statistics to analyze the usage of the website to assist its further development; and

7. Review the effectiveness of our publicity and marketing activities. Please note that if you are under the age of 13 , we kindly ask you to obtain the consent of the person with parental responsibility for you (such as your parent or guardian) before using any services provided by this website. Contact our customer service officer at online@salad.com.hk .

3. Collect personal data of users of this website. When you enter this website, we will record your domain name server address and/or email address, track the pages you visit, and store relevant information in " cookies ". This process will take place without your knowledge. Generally speaking, we use " cookies " to estimate audience size, estimate the popularity of various parts of the website, track user movement and the number of people participating in promotional activities, and measure user traffic patterns. Except as set out in paragraph 4 , information and data collected through " cookies " will not be disclosed.

4. Transfer and disclosure of personal information We will not sell, rent or trade the personal information obtained from you ( whether in whole or in part ) to third parties without your consent. We agree to take all feasible steps to keep your personal information confidential and/or not disclose it. However, the above information and data may be disclosed and/or transferred under the following circumstances:

1. Provide information to any third-party suppliers or service providers who are duly authorized by us to use the above information and/or data, and the relevant persons will assist in our services;

2. Provide information to any agent, consultant, subsidiary or associated company duly authorized by us to use the above information and/or information;

3. When we need to protect and safeguard our rights and property;

4. When we believe that we must provide information to comply with applicable laws and regulations; and

5. When we believe it is necessary to provide information to maintain and improve our services. If you use this website, you will be deemed to have agreed, permitted and authorized us to disclose and transfer your personal information under the above circumstances.

5. Links to other web pages In order to provide you with more information, this website will provide links to other web pages, including but not limited to certain social media websites (such as Facebook and Instagram ) . When you browse these other web pages and use the services provided therein, your personal information may be collected. If you decide to click on advertisements and hyperlinks on this website that connect you to another web page, the protection of your personal information that you consider private and confidential may be exposed on those other web pages. This statement applies only to this website. We would like to remind you that the statement does not guarantee the risks that your personal data may be exposed to on web pages other than this website. If necessary, you can adjust the privacy/security settings for these other web pages on your computer/browser. To more effectively protect your privacy, please refer to the privacy policies of these other web pages. We do not accept any responsibility or liability for your use of such other web pages.

6. Security We attach great importance to protecting the personal information collected from you. We will work hard to ensure that your personal data is protected from unauthorized access. We have put in place appropriate electronic and managerial measures to safeguard, protect and secure your personal data. All personal information you provide will be encrypted with SSL technology and transferred to our servers or other servers of third parties duly authorized by us, and will be stored electronically with appropriate electronic password tools. Such personal data can only be accessed by authorized personnel of us or third parties authorized by us, and such personnel will be instructed to read the terms of the statement carefully when accessing the relevant personal data. Please rest assured that your personal data will only be used to achieve the collection purposes described in paragraph 2 above, unless you ask us to stop using the data for such purposes. If you make this request, we may be unable to continue to provide you with services, information and/or promotional materials so that you can benefit from them in the future.

7. Marketing materials We may from time to time send you marketing and promotional materials, as well as information about our products, services and similar matters, based on the personal information you provide to us. If you do not wish to receive our marketing and promotional materials and information, you may write to our customers by email at online@salad.com.hk or by post to Room 501 , 5 /F, Sino Commercial Centre, 9 Kai Cheung Road, Kowloon Bay, Kowloon, Hong Kong The service director said he would not participate.

8. Access to data You may access, modify and/or request your personal data stored in our records at any time. You may exercise your rights by writing to our Customer Service Officer via email at online@salad.com.hk or in writing to 1/F, 163 Hoi Bun Road, Kwun Tong, Kowloon, Hong Kong. We will try our best to respond within 40 days after receiving your above request, but we may need to charge you a reasonable fee. Upon receipt of the above request, we may ask you to provide personal details to verify your identity.

9. Inquiries If you have any inquiries, please email ( online@salad.com.hk )